Do I need an account to purchase?

No, just add to basket and proceed to checkout. We offer guest checkout. If you would like to create an account, you can save all of your address details for quick future checkouts.

How long will it take to be delivered?

Most orders are dispatched the same working day (we have a 2pm order cut off, orders placed after this time may be dispatched the following morning). Orders placed over the weekend will be dispatched on Mondays. There are delivery speed options at checkout ranging from economy to express.

Can I click and collect?

Yes, our warehouse is located in Billingham, Teesside. Our full address is on our contact page. Simply choose collection at checkout. We will send you an email with our opening times and address when your order is ready to collect.

What is the returns policy?

Please see our returns policy for the latest up-to-date information. 

How do I contact Inerra.co.uk?

Please see our contact page which shows our email and telephone number.